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Working together to achieve Customer Satisfaction


Benefits

What are the benefits to customers?

  • We are available to answer calls out of hours, 7 days a week, 365 days of the year
  • Experienced staff able to assist with problems or concerns
  • Land line or mobile number, giving customers the confidence and freedom to call for help 
  • No painful queuing system, every call is answered by a friendly member of staff
  • Peace of mind to know there is always someone knowledgable and helpful on the end of the phone to offer assistance with care

Summary of Benefits

  • You have satisfied customers
  • We work as an extension of your business
  • Brings added value to your business
  • No costly overheads
  • Our rates are very competitive
  • We are available 7 days a week, 365 days a year
  • Overnight complaints emailed to site management team detailing the problem occurred
  • Monthly report highlighting under performing areas
  • At the end of the day, you can relax and feel confident that we are a professional and reliable answering service dealing with any problems or issues on your behalf